GBUS 7608 General Management and Operations Consulting



This course addresses topics and subjects likely to be experienced by MBAs seeking positions or internships in general management career development programs or consulting firms with strong focus on effective operations analysis and implementation skills. The topics covered in the elective are likely to be encountered by rising MBA students in their summer internships or by students in their first few years after graduating from school. Topics will include but will not be limited to such areas as a process management perspective, analysis of operations improvements, Lean implementation principles and tools in services and manufacturing, and Six Sigma project design and implementation.


Academic course objectives


The course will extend studentsí understanding of key concepts, provide experience in anticipating implementation challenges, and broaden their analytical thinking skills in the following areas:


            Foundations of lean practice and tools, including value stream mapping, takt time, process stability, Five S, waste elimination, standardized work, pull, and root-cause problem resolution

            Lean implementation management, including operating systems design, implementation strategies and tactics, lean attitude, and managerial-operator roles

            Six Sigma process-improvement methodology (DMAIC) and managing improvement projects

           Process analysis tools and Design of Experiments (DOE)

           Operating systems for continuous improvement


Elements of the course grade


Group deliverables                              (40%)

Class contribution                               (30%)

Individual assignments                       (30%)



Link to the FY elective course syllabus:


Link to the SY elective course syllabus: